Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

RFBmbnpaYlN1UGU4S2NlWTJKSEJXRXR2N2c9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

tapouts

Freelance Illustrator (1-Week Project) Job at tapouts

Freelance Illustrator (1-Week Project) Timeline: 12 weeks Rate: $40$60/hour (1020 hours) Start: ASAP | Remote Scope: Design six two-sided collectible cards (2.5"3.5") for kids (ages 416). Each card features one tapouts mascot: Captain Confidence...

Kroger Manufacturing

Pace Dairy Foods Production & Sanitation Job at Kroger Manufacturing

 ...Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the...  ..., we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human... 

Stellent IT LLC

C2C/W2 Contract -- Software Engineer (.NET, API, SQL Server) -- Memphis, TN (Onsite) Job at Stellent IT LLC

 ...word format along with you LinkedIn URL. Role : Software Engineer (.NET, API, SQL Server) API and micro services development...  ...SQL Server DB Duration: 18 Months + Extensions (Long term contract) Location: Memphis, TN (Onsite) Live ID... 

Viega

Legal Operations Manager Job at Viega

 ...The Legal Operations Manager/Contracts Paralegal position will play an essential role in the daily operations of the legal department in support...  ...solver, professionally curious, able to handle multiple projects simultaneously, and have a driven, deadline focused... 

Christus Health

RN, Registered Nurse House Supervisor - Nursing Administration - PRN Job at Christus Health

 ...patients, families and healthcare providers.Reviews previous solutions and outcomes for ethical conflicts in own area or specialty. Health Teaching and Health Promotion- Level 2 - Working experienceDescribes experiences working with patients on specific conditions,...