Client Service Associate - Entry Level Job at FI Incorporated, Virginia Beach, VA

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  • FI Incorporated
  • Virginia Beach, VA

Job Description

We are a community-focused agency that develops in-person outreach strategies for nonprofits and mission-driven organizations. Our mission is to build meaningful connections that strengthen communities and support the impact of our partners. We are seeking a motivated Client Service Associate to join our team and provide exceptional support to our clients and community partners.

This is an entry-level position with paid training , ideal for individuals eager to start a career in client relations, communications, or business support. No prior experience is required — just professionalism, reliability, and a desire to learn and grow.

Key Responsibilities

  • Serve as the main point of contact for clients and partners, responding to inquiries and providing guidance with professionalism and care.

  • Maintain accurate client records, manage follow-ups, and ensure timely communication.

  • Support leadership in coordinating client activities, programs, and initiatives.

  • Assist in identifying ways to improve client satisfaction and strengthen relationships.

  • Prepare materials, reports, and communications to support internal and external engagement.

  • Uphold company standards of integrity, teamwork, and excellent client service.

Qualifications

  • Strong verbal and written communication skills.

  • Professional, friendly, and solution-oriented approach to client interactions.

  • Highly organized, dependable, and attentive to detail.

  • Able to manage multiple priorities and work collaboratively in a team environment.

  • Bachelor’s degree preferred but not required .

  • No prior experience necessary — full training provided .

What We Offer

  • Paid training and mentorship to help you develop professional skills.

  • Full-time schedule with opportunities for career advancement.

  • Performance-based recognition and rewards.

  • Supportive team environment that emphasizes growth, collaboration, and professional development.

Job Tags

Full time,

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