Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

RFBYanpwRFp2dkd4S01XVTBwYkVXazl0N1E9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Superior Hospice

Healing Through Music Volunteer - Hospice (Unpaid) Job at Superior Hospice

 ...brief explanation of why youre inspired to bring the gift of music to hospice care. Superior Hospice is a newly established and...  ...and care through structured training sessions no prior hospice experience required. Purpose and Perspective: Gain deep insight into... 

Ingram Micro

Associate Event Planner Job at Ingram Micro

Associate Event Planner Location Williamsville, NY : It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is the business behind the world's brands reaching nearly 90 percent of the world's population. Our market reach, diverse solutions... 

State of Minnesota

Communications Supervisor Job at State of Minnesota

 ...Job Details Working Title: Communications Supervisor Job Class: Communications Supervisor Agency: Gambling Control...  ...vacation and sick leave ~12 paid holidays each year ~ Low-cost medical, dental, vision, and prescription drug plans ~ Fertility... 

Nenni and Associates

HVAC Controls Engineer Job at Nenni and Associates

 ...growing systems integrator, is looking for an Automation/Controls Engineer in the Chicago market. Job Duties and Responsibilities:...  ...four-year program graduate OR Associates degree in electronics, mechanical systems, computer technology, HVAC or related field. Degree... 

Oak Ridge National Laboratory

Nuclear Mechanical Engineer Job at Oak Ridge National Laboratory

 ...Requisition Id15803 Overview: We are seeking a Nuclear Mechanical Engineer to join the Systems Engineering (SE) Group within the Research Reactors Division (RRD) at Oak Ridge National Lab (ORNL).Our groupis responsible forthe High Flux Isotope Reactor...