Dispatcher Job at Crain Ford of Little Rock, Little Rock, AR

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  • Crain Ford of Little Rock
  • Little Rock, AR

Job Description

We are looking for a skilled and experienced Automotive Dispatcher to join our growing service team. If you’re detail-oriented, highly organized, and thrive in a fast-paced environment, we want to talk to you! By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Benefits

  • Health, Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule
Responsbilities
  • Assign repair orders efficiently based on technician skill level, availability, and job complexity
  • Maintain a steady workflow by monitoring job progress and technician productivity
  • Coordinate with service advisors to ensure timely repairs and customer satisfaction
  • Assist in balancing shop capacity and meeting daily service targets
  • Communicate effectively with all service department staff
Qualifications
  • 2+ years of dispatching experience in a dealership or high-volume service center
  • Strong knowledge of automotive service operations and technician capabilities
  • Clear, professional communication and multitasking skills
  • Proficiency with scheduling and repair order management systems
We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.

Job Tags

Full time, Flexible hours,

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