DLA Telecommunication Specialist Job at Wits Solutions Inc, Tracy, CA

RC9IbHhaWFR1L1c4S3NLWTFwVERYVWxtNHc9PQ==
  • Wits Solutions Inc
  • Tracy, CA

Job Description

Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal, State, Local and commercial customers. At WITS, we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.

Job Description:

Wits Solutions is looking for a Telecommunications Specialist to join our team supporting the Defense Logistics Agency's Telecommunication Installation Support requirements.

Education:

  • High School Diploma

Security Clearance

  • Secret

Roles and Responsibilities:

  • Responsible for directing technical work on projects.
  • Performs a variety of analyses and prepares appropriate documentation.
  • Prepares and makes briefings and presentations.
  • Leads team in on-site management of installations.
  • Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity.
  • Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules.
  • Coordinates with the TOPM and Government points of contact to ensure accurate solutions and user satisfaction on technical matters.
  • Conduct testing, deployment, troubleshooting, and decommissioning of telecommunications devices.
  • Troubleshoot and resolve issues related to ISDN, analog, and VoIP end-user devices, conference phones, and peripherals.
  • Provide Tier 2 support inclusive of a variety of telecommunications solutions, transport methods, connections, protocols, hardware, and software.
  • Deliver and install telecom equipment to customers and remove hardware from customer locations as required.
  • Update asset records and complete tickets assigned in ServiceNow.
  • Configure and troubleshoot VoIP hard phones, softphone numbers, Extension Mobility profiles, and voicemail.

Mandatory Qualifications, and Experience:

  • Seven (7) years of progressive IT experience including at least five projects in related technical areas. At least one project must have occurred within the past three (3) years.
  • Experience with and knowledge of a variety of telecommunications technologies.
  • Excellent customer support and experience providing IT support directly to end-users.
  • Experience with Cisco Unified Communications Manager

Certifications, Qualifications, and Experience

  • DoD telecommunications experience. DLA or DISA experience is highly preferred.
  • CCNA certification preferred.
  • Information Assurance (IA) certification, such as the CompTIA Security+ CE, is preferred.

Job Tags

Full time, Local area,

Similar Jobs

University of California, Berkeley

Assistant/Associate Project Scientist - Behavioral Neurophysiology - Helen Wills Neuroscience Instit Job at University of California, Berkeley

 ...Position overview Position title: Assistant Project Scientist, Associate Project Scientist...  ...description The Helen Wills Neuroscience Institute at the University of California...  ...start) At least three years post-PhD research experience in a relevant area... 

Historic Tours of America

Purchasing Specialist (Full Time) Tropical Shell & Gifts Job at Historic Tours of America

Job description: Job Overview We are seeking a detail-oriented and strategic Buyer to join our team. The ideal candidate will be responsible for sourcing and purchasing materials, products, and services that align with our company's operational needs. This role requires...

The United Methodist Church

Front-End Developer Job at The United Methodist Church

United Methodist CommunicationsNashville, Tennessee 37203Full Time , RemotePosition Overview:The Front-End Developer supports United Methodist Communications' digital presence by developing, maintaining, and enhancing web properties including ResourceUMC.org,... 

Campbell Place

Business Office Assistant Job at Campbell Place

About LakeHouse Senior Living LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states,serving approximately thousands of residents and families. Guided by our Pillars of Excellence...

Hayward Gardens Post Acute

Business Office Assistant Job at Hayward Gardens Post Acute

Hayward Gardens Post Acute is looking for Business Office Assistant/Medical Biller We are looking for a skilled nursing facility office assistant to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work...