Job Description

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking.  Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

As we continue to navigate the changing landscape in retail wireless, we are looking to invest in growing our consumer direct/multichannel capabilities. This individual will be a key contributor in building and enhancing this capability.

As a Product Designer II you will play a crucial role in shaping the user experience of our digital products and experiences. You will collaborate closely with Product Managers, UX Researchers, and cross-functional teams to understand user needs, ideate innovative solutions, and create visually appealing designs. Your focus on user-centric design, combined with your expertise in design strategy, will contribute to the overall success of our products.

As a member of Digital Product & UX, you will be part of a team that employs a sprint model, leveraging agile and lean methodologies to accelerate the development of omnichannel and exceptional user experiences across our diverse portfolio of businesses.

Key partners/relationships: Business leaders (Retail Wireless), Product Management, Experience Design, IT, Digital Marketing, MarTech, and Operations leaders.

Key Responsibilities:

• Conducting and utilizing user research to leverage insights from Marketing, Voice of Customer and Customer Insights teams
• Collaborating with Product Managers to align design strategies with business goals and user needs
• Designing user interfaces (UI) across various digital platforms, including web, mobile and software applications
• Creating visually appealing and cohesive designs that align with brand guidelines
• Creating interactive prototypes and wireframes for proof of concept, user testing and stakeholder feedback
• Experience planning, conducting, and analyzing usability tests to gather user feedback, validate design decisions and iterate on designs
• Working with design systems and component libraries to maintain consistency and scalability across products
• Collaborating with Product Managers to align design strategies with business goals and user needs.; translating high-level goals into actionable design plans
• Conducting and utilizing user research and leverage insights from Marketing, Voice of Customer, and Customer Insights teams to inform your design decisions.; advocating for users throughout the design process

Skills, Experience and Requirements

Education and Experience:

• Bachelor's or master’s degree in Design or Visual Communication, User Experience Design, Fine Arts, Graphic Design, Interaction Design, Industrial Design, or a related field; equivalent experience will be considered
• 3+ years of experience in product design roles, with a demonstrated track record of designing successful digital products or applications
• A strong portfolio showcasing a variety of design projects, including case studies that highlight your design process, problem-solving approach, and impact on user experiences
• Agency background, ecommerce background, experience working with Adobe Experience Manager and Adobe Commerce preferred

Skills and Qualifications:

• Strong problem-solving abilities and a deep understanding of design thinking methodologies to identify user needs, define problems, and generate innovative solutions
• Expertise in designing intuitive user interfaces (UI) and interactions across various digital platforms, including web, mobile, and software applications
• Mastery of visual design principles, typography, color theory, and layout to create visually appealing and cohesive designs that align with brand guidelines
• Proficiency in prototyping tools such as Figma (Design and Make) or, Adobe XD to create interactive prototypes and wireframes for user testing and stakeholder feedback
• Experience planning, conducting, and analyzing usability tests to gather user feedback, validate design decisions, and iterate on designs
• Knowledge of design systems and component libraries to maintain consistency and scalability across products and collaborate effectively with development teams
• Strong communication and collaboration skills to work closely with product managers, engineers, marketers, and other stakeholders throughout the product development lifecycle
• Strong organizational and project management skills to plan and execute research projects efficiently, managing timelines, resources, and priorities effectively
• Ability to provide leadership, mentorship, and guidance to junior designers, fostering a collaborative and supportive team environment
• Agility in navigating complex design challenges, adapting to changing requirements, and finding creative solutions to meet user and business needs 
• Mastery of design tools such as Figma, Adobe Creative Suite, or similar software tools used for prototyping, wireframing, and visual design
• Experience leading design projects or cross-functional design teams, demonstrating the ability to drive projects from concept to launch and mentor junior designers
• Proven experience in collaborating with stakeholders including product managers, UX researchers, engineers, marketers, and others to effectively align business objectives and user requirements with innovative design solutions. Exceptional communication abilities, adept at articulating design concepts and rationale
• Familiarity with agile development methodologies and experience working in agile teams, iterating on designs in response to user feedback and sprint cycles
• Basic understanding of front-end development technologies (HTML, CSS, JavaScript, SAAS) and their implications on design decisions is beneficial for effective collaboration with development teams
• Experience collaborating with development teams to ensure the successful implementation of design solutions; provide assets, specifications, and guidance during the development phase
• A commitment to staying updated on industry trends, emerging technologies, and design best practices through continuous learning, attending workshops, conferences, and engaging with design communities

Visa sponsorship not available for this role

Salary Ranges

Compensation: $72,350.00/Year - $103,400.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com and  jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements:  EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

Job Tags

Local area, Flexible hours,

Similar Jobs