Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

The Public Safety Officer will provide property owners, guests, day visitors, contractors and employees with an exceptional guest service experience and greet all guests in a friendly, inviting and welcoming manner on a daily basis both in the village plaza and at individual residences.  Respond to alarms and emergencies. Know and enforce all Beaver Creek rules, regulations and covenants for owners and guests staying in or visiting Beaver Creek. Problem solving and sound decision making based on knowledge of the guidelines and procedures of Beaver Creek. Documentation of all that is done on your shift in a clear and concise manner.  Working scheduled shifts (48 hours) and covering shifts at all hours, including overnight and holidays.

Job Specifications:

• Expected Pay Range $20.00 - $21.35 / hout
• Shift & Schedule Availability: Full Time, Year Round
• Skill Level: Entry

Job Responsibilities:

The primary duties for the Security Public Safety Officer include but are not limited to:

• Interacting with property-owners, guests, and employees
• Assisting guests, residents, and employees of Beaver Creek with vehicle pull-outs, jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents
• Consistently providing a very high level of customer service
• General resort safety
• EMS response
• Enacting general emergency procedures
• Making critical or difficult decisions in urgent situations and/or with limited information
• Coordinating response and responding to medical emergencies with the local EMS provider
• Using and Directing use of resort and county radio systems
• Familiarity of emergency and law enforcement services
• Notifying appropriate public service partners
• Adapting to wide variety of dynamic situations
• Managing and resolving tier-two (transferred from other departments) customer service issues
• Enforcing all Beaver Creek road, animal and property regulations
• Ensuring the proper and lawful use of all Vail Resorts properties
• Responsibility for bank deposits
• Traffic control and pedestrian safety on roadways within the resort and coming into the resort
• Detecting, mitigating and/or reporting any safety problems or misuse of company property
• Investigating incidents
• Writing and filing reports
• Developing and conducting shift training
• Regularly and consistently attending meetings and trainings during the work day
• Occasionally attending meetings and trainings outside of the regular work week
• Additional duties may include but are not limited to: inspecting AEDs, managing and/or making keys, restocking first aid kits, updating locks and keys and more
• Other duties as assigned

The expected pay range is $20.00 - $21.35. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  505109
Reference Date: 09/17/2024 
Job Code Function: Security

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