Job Description

Job Title: Business Analyst (SAP IS-U/FICA)

Location: Coral Gables, FL (Remote with up to 25% travel)

Duration: 6-12 Month contract with the potential to extend

Job Description:
This role supports a major Customer Service Transition Project, which involves migrating from a legacy mainframe system to SAP IS-U and FICA. The Business Analyst will play a critical role in ensuring data integrity, training end-users, and providing reporting solutions throughout the migration process.

Required Skills:

• MUST have strong hands on experience with both SAP IS-U and FICA modules
• Prior Data Validation and training experience required
• Utility industry required

Key Responsibilities:

• • Train CSRs on SAP IS-U and FICA functionalities.
  • Provide guidance on validating migrated data effectively.
  • Act as the primary point of contact for functional support questions.
  • Develop and execute reports to quality-check manual data conversion validations.
  • Create custom reports or queries in SAP to verify data accuracy post-conversion.
  • Collaborate with stakeholders to identify and resolve data discrepancies.
  • Analyze existing workflows and recommend enhancements for efficiency.
  • Document processes and maintain training materials for ongoing support.

Required Skills & Qualifications:

• Strong knowledge of SAP IS-U and FICA modules.
• Experience in data migration validation and report building within SAP.
• Proficiency in creating custom queries/reports in SAP.
• Excellent communication and training skills.
• Analytical mindset with attention to detail.

Job Tags

Permanent employment, Full time, Contract work, Part time, Internship, Remote work,

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