Job Description

Summary: 

School Based Health requires flexible, efficient teamwork on the part of the provider and other clinical staff. The provider and nurse work together to perform all the needed duties for clinic maintenance and patient care in School Based Clinics.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Obtain and maintain records of parental consent, insurance information, and patient history for students and staff of School Based Health.
• Coordinate with school secretaries and health department nurses to appropriately screen and triage potential patients for SBH.
• Maintain safe and well-equipped clinical areas at all SBH sites. Duties include, but are not limited to inventory, ordering, and stocking medications and supplies, reporting malfunctioning equipment or facilities, and appropriate security/storage of supplies.
• Have knowledge of and oversee compliance with OSHA and on-site licensure requirements for SBH.
• Perform duties of Front Office Personnel, i.e. check in, appointment scheduling, follow-up monitoring, insurance verification, and check out as needed.
• Schedule outpatient x-rays, labs, and referrals and fax orders to appropriate facilities. Obtain results of ordered studies for follow up and interpretation by provider.
• Assist with follow up phone calls or other needed communication to the parent/guardian of SBH patients daily.
• Participate in school functions as appropriate for SBH; i.e. Open House, school registration, and special events.
• Assess patients’ emotional and personal needs; i.e. food, shelter, clothing, abuse, neglect and refers to appropriate resource agencies.
• Performs teaching as needed to patients and parents related to health maintenance, disease prevention, and care for illnesses or injuries
• Perform initial assessment of age, weight, vitals signs, and chief complaint and document in medical record
• Properly prepare the patient for the exam and assist the provider as needed with exams and procedures
• Make certain that all pertinent pre-clinic laboratory or other pertinent data is in chart at time of visit
• Practice Universal Precautions at all times utilizing available safety equipment (gloves, shields, etc.)
• Maintain well-cleaned and stocked work areas 
• Clean and sanitize medical equipment regularly
• Have computer knowledge of the EHR and be proficient in clinical workflows
• Completes and documents required patient care activities to comply with all regulatory measures (HEDIS, UDS, PCMH, and FQHC)
• Prepare and administer immunizations, allergy, or other injections as needed
• Assist with lifting patients as needed
• Obtain patient insurance pre-authorization for all referrals and procedures
• Perform all other duties as assigned

OTHER ESSENTIAL DUTIES and RESPONSIBILITIES:

• Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff.  All employees must embrace a team-based approach to patient care and understand that each role is important to our success. 
• Team members must demonstrate excellent team communication and coordination to provide quality patient care.
• Care coordination includes communicating with community organizations, health plans, facilities, and specialists.
• Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. 
• Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations.
• Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care.
• All team members will be involved in the process of improving quality incomes.
• Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement.
• Team members will participate in Grace Health's advocacy program .

GENERAL DUTIES:

• Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel
• Maintain good attendance (daily, meetings, and other assignment tasks)
• Maintain timely documentation of all work assignments
• Maintain patient confidentiality
• Routinely keep supervisor informed about attendance and job assignments
• Flexible in being able to multitask
• Work effectively and at an efficient pace
• Work cooperatively with providers, administration, and peers

QUALIFICATION REQUIREMENTS:  

To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS:

• Pleasant personality
• Cooperative attitude
• Completed a recognized medical assistant program
• Written and oral communication skills
• Computer skills

EDUCATION and/or EXPERIENCE: 

Requires a valid nursing license to practice in the state of Kentucky.  Strongly prefer experience in pediatric care.  Prefer experience in a school based health setting. 

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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