Job Description

Candidates should be capable of providing design, installation, testing and sustainment of networked systems including communication nodes, automated systems, and associated equipment.

Responsibilities for this position are:

• Assisting with the installation, testing and sustainment of external network integrations 
  
• Identifying system problems due to system component connections and notify appropriate Network Owner for problem resolution
  
• Assisting with the installation of new cabling, equipment, associated hardware and software to extend and enhance existing services
  
• Establishing new user accounts, configuration & support for laptops, and the configuration/adjustment/maintenance of commercial cell phone assets and remote email services, assist users with remote/VPN access;
  
• Arranging and coordinating with hardware maintenance personnel for the repair of IT equipment
  
• Troubleshooting and assisting with software and hardware problems
  
• Assisting in maintenance of the Configuration Baseline for laptops and workstations
  
• Assisting with maintenance and inventory of voice, VTC’s, printers, audio/visual equipment, and other IT devices
  
• Testing and documenting communications architecture components
  
• Assisting with administration of network storage arrays and email archiving system
  
• Supporting the Microsoft Systems Update Server (SUS) and Systems Management Server (SMS)
  
• Assisting with the administration of the Storage Area Network (SAN), fiber channel routers and switches
  
• Operating and maintaining network management systems to include primary and limited functional backup network operations centers and in-band/out-of-band network management systems
  
• Assisting with the upkeep, organization and cleanliness of the server room and associated network closets
  
• Assisting with engineering and design requirements for Risk Management Framework (RMF) processes to include Authority to Operate (ATO) development and security requirements
  
• Assisting with updating operating procedures
  
• Assisting with escorting third-party visitors to the facility 
  

Requirements

Minimum Qualifications:

• US Citizen (required)
  
• Active DoD Top Secret Security clearance (or equivalent Tier 5 security investigation) with Special Compartmented Information (SCI) Eligibility
  
• IAT Level II certification (Security+)
  
• Microsoft certifications: Exam MD-102 (Endpoint Administrator) and Exam MD-102 (Microsoft 365 Administrator)
  
• Highly effective written and verbal communication skills 
  

Minimum 3 years' experience with:

• Installing, testing, and sustaining IT equipment and software in networked environments
  
• Supporting the administration of fiber channel routers and switches
  
• Assisting with the installation of new cabling, equipment, associated hardware and software to extend and enhance existing services
  
• Identifying, diagnosing, and resolving hardware/software system performance and availability issues and collaborating with appropriate network or product owners for problem resolution
  
• User account management 
  
• Vendor coordination management 
  
• Systems testing (integration, vulnerability, performance) 
  
• Developing/maintaining IT system documentation
  
• Supporting the connectivity to, and update verification from automated system updating/patching services such as, Microsoft Systems Update Server (SUS) and Systems Management Server (SMS)
  
• Developing/updating Standard Operating Procedures (SOP)
  

Preferred Qualifications:

• Prior uniformed military experience (honorably discharged)
  
• System Administration experience in multi-domain environments and security enclaves
  
• Working knowledge of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) processes including Authority to Operate (ATO) process and security requirements
  

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