Job Description

Job Requisition ID: 51834

Start Date: 
Closing Date: 12/22/2025
​Agency:  Department of Healthcare and Family Services

BPIS: 07788
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option:  Health and Human Services 
Bilingual Option:  None
Salary: Anticipated starting salary $8281/monthly; Full salary range $8281 - $12,223/monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:  

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a  DETAILED Resume/Curriculum Vitae (CV) to the  MY DOCUMENTS  section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview:

The Department of Healthcare and Family Services (HFS), Bureau of Professional and Ancillary Services is seeking to hire a detail-oriented individual to serve as the Universal Billing/Specialized Programs Unit Manager in the Institutional Billing and Payment Support Section. This position will direct the Hospital, Hospice, Renal Dialysis, Ambulatory Surgical Treatment Center, Birthing Centers and Specialized Programs relating to the Statewide Universal Billing Program. Additionally, the position will conduct complex projects as well as assist with policy development for the section.

The ideal candidate will possess medical billing knowledge and excellent communication, skills with a depth of administrative knowledge and experience in the field of management or public policy. It is imperative that the successful candidate possess organizational skills, analytical skills utilizing Data Warehouse, writing skills, and extensive leadership and management skills. HFS values employees with different backgrounds, life experiences, and talents.

 Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Serves as the Universal Billing/Specialized Programs Unit Manager and plans, directs, and evaluates the Hospital, Hospice, Renal Dialysis, Ambulatory Surgical Treatment Center (ASTC), Birthing Centers and Specialized Programs relating to the Statewide Universal Billing Program
• Serves as working supervisor
• Directs the interpretation of Department policies, procedures, instructions, and other related aspects regarding the Universal Billing Program
• Reviews and evaluates drafts of policies, rules and regulations, provider handbook material and provider notices regarding all Institutional billing governing the Hospital, Hospice, Renal Dialysis, ASTC, Birthing Centers and the Specialized Programs segments to determine and ensure compliance with State and Federal regulations for payment of services provided
• Confers with providers, Agency representatives, and interested parties regarding problems and application of polices related to medical care and services
• Reviews legislation and drafts position papers, briefings and other materials
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in the fields of health or human services

Preferred Qualifications

• Two (2) years of experience working with hospital providers to resolve claims billing and payment issues
• Two (2) years of experience developing SQL queries via a Data Warehouse system and analyzing extracted data to identify problems or answer questions
• Two (2) years of experience independently creating complex formulas, graphs, and reports utilizing Microsoft Excel
• Two (2) years of experience developing policies, procedures, and/or instructions for a Billing Program, serving as a technical resource to resolve billing system issues
• Two (2) years of supervisory experience in a public or private organization
• Two (2) years of experience working with Medicaid Management Information Systems (MMIS) eligibility, electronic and paper billing systems/requirements, specifically with Institutional claims transactions, UB 04 and HIPAA compliant transactions
• Two (2) year of experience working with CPT, ICD-9/ICD-10 and HCPCs codes as related to billing of services
• Two (2) year of experience with system programming/logic changes for problem initialization/resolution
• Two (2) year of experience providing expert-level consultation to providers, staff, or management regarding complex billing system issues

Specialized Skills

• Two (2) years of experience working with hospital providers to resolve claims billing and payment issues
• Two (2) years of experience individually developing SQL queries via a Data Warehouse system and analyzing extracted data to identify problems or answer questions
• Two (2) years of experience independently creating complex formulas, graphs, and reports utilizing Microsoft Excel
• Two (2) years of experience developing policies, procedures, and/or instructions for a Billing Program, serving as a technical resource to resolve billing system issues

Conditions of Employment

• Requires the ability to pass a background check and self-disclosure of criminal history
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Headquarter Location: 201 South Grand Ave E Springfield, IL 62704-3803
Work County: Sangamon
Email: HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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