Electronic Document Management System (EDMS) BA
W2 - Hybrid: St. Paul, MN
Requirements Gathering & Analysis
Lead pre-discovery workshops with DPS stakeholders to review business processes and associated forms.
Analyze, document, and validate current-state workflows across all identified processes.
Partner with the vendor to define and document future-state workflows, ensuring alignment with DPS business requirements.
Identify, capture, and document additional requirements outside the scope of the EDMS project for future evaluation and planning.
Coordinate and respond to vendor configuration and data requests for each process and form.
Develop comprehensive integration specifications for SWIFT and SEMA4, supporting both inbound and outbound transactions.
Collaborate with stakeholders to define an integration strategy and project timeline aligned with overall program objectives.
Lead and oversee integration activities in collaboration with MNIT, DPS, and MMB to ensure successful delivery.
Define and document integration data elements, success and failure criteria, and exception-handling processes for all SWIFT and SEMA4 interfaces.
Design and document high-level integration test scenarios, including positive, negative, and exception cases.
Facilitate User Acceptance Testing (UAT) for forms, workflows, and integrations, ensuring stakeholder validation and formal sign-off.
Contribute to the development of key project deliverables, including:
Test Plan
Communication Plan
Training Plan
Deployment Plan
Present complex information in a clear, concise, and audience-appropriate manner.
Translate technical concepts into business-friendly language for non-technical stakeholders.
Demonstrate a strong understanding of complex business processes and workflows.
Provide effective knowledge transfer to project and operational teams.
Minimum of 8 years of experience in an IT Business Analyst role.
At least two long-term (12 months or longer) engagements in a Business Analyst capacity.
Proven experience supporting enterprise-scale solutions and business process improvement initiatives.
Demonstrated ability to lead requirements elicitation for complex, multi-stakeholder IT initiatives in fast-paced environments.
Strong expertise in:
Gap analysis and opportunity assessment
Problem definition and root cause analysis
Information gathering and research
Evaluation of alternatives and solution design
Implementation of effective and sustainable solutions
Proven success collaborating within cross-functional teams.
Ability to build and maintain strong relationships at all organizational levels, including executive leadership.
Skilled in managing competing priorities and navigating conflicting stakeholder interests.
Advanced understanding of Quality Assurance (QA) principles and best practices.
Strong knowledge of Project Management (PM) methodologies.
Business Analyst certification (e.g., IIBA CBAP or equivalent) preferred.
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