Job Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, deliciously craveable food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

• Location:  Domino’s World Resource Center; 30 Frank Lloyd Wright Dr, Ann Arbor, MI 48105 (Remote Friday)
• Shift:  Fulltime; Salary
• Salary:  Compensation up to $130,000, commensurate with experience, plus 15% bonus.

The Manager of External Communications, reporting to the Senior Director - External Communications and Culture, serves as a strategic partner in shaping and delivering clear, engaging narratives that reinforce organizational priorities and foster trust across audiences. This role focuses on developing and executing impactful communication strategies that support enterprise storytelling, change initiatives, and team member engagement.

This role is responsible for developing and executing high-impact communication strategies that support thought leadership, change initiatives, and enterprise storytelling. Working closely with the External Communications team and cross-functional partners, the Manager will lead the creation of communications strategies across multiple channels—including speeches, video scripts, op-eds, internal announcements, and strategic presentations—ensuring alignment with company values and voice.

Working closely with the External Communications team and cross-functional partners, the Communications Manager will lead the creation of content and strategies across multiple channels—including internal announcements, video scripts, speeches and strategic presentations—ensuring alignment with company values and voice.

RESPONSIBILITIES AND DUTIES

(40%) Communications Strategy & Leadership Support

• Serve as a trusted communications expert, translating complex business strategies into clear, inspiring messages.
• Develop and maintain internal communication platforms and channels, such as intranet, digital signage, SMS text, email platforms, and collaboration tools, to foster team member engagement, collaboration, and feedback.
• Provide leadership and execution of emergency communications to the system, leveraging our on-call approach and best practices to streamline fast approach based on Business Continuity Plans.
• Stay abreast of the latest trends and best practices in internal communication and employee engagement and recommend innovative and creative solutions to enhance internal communication effectiveness.
• Partner with HR, Culture, and other business unit teams to amplify leadership messaging around workforce priorities and inclusion.
• Monitor industry trends and stakeholder sentiment to inform messaging strategy.
• Working with business units, develop communications plans and lead strategy of communications materials that are:

(30%) Editorial Planning & Content Development

• Co-Own the editorial calendar, ensuring timely and strategic delivery of communications.
• Collaborate with internal communications and creative teams to produce multimedia content that resonates across diverse audiences.
• Manage intake and prioritization of communication requests, balancing urgency with strategic impact.
• Ensure consistency in tone, voice, and messaging across all materials.

(30%) Measurement, Governance & Innovation

• Establish KPIs and dashboards to measure the reach and impact of executive communications.
• Leverage data and feedback to continuously refine messaging and delivery.
• Maintain governance standards for executive content, including approval workflows and brand alignment.
• Stay current on best practices in executive visibility, thought leadership, and stakeholder engagement.
• Identify opportunities to communicate global messages and test messaging for resonance leveraging data and measurement.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field.
• 5+ years of experience in corporate communications, with a focus on executive or strategic communications.
• Exceptional writing and storytelling skills across formats (speech, video, print, digital).
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong interpersonal skills and executive presence.
• Experience with communication analytics and performance reporting.
• Familiarity with CMS platforms, Microsoft Office, and collaboration tools.
• People management experience preferred.
• Occasional travel may be required (estimated <5%).

Additional Information

Benefits:

• Paid Holidays and Vacation   
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions   
• 15% off the purchase price of stock   
• Company bonus   

All your information will be kept confidential according to EEO guidelines.

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