Software Support Engineer Job at Skyline Products, Colorado Springs, CO

Q3ZYZ3haUGZ1dks5THNTWTJaREJXMGR2NkE9PQ==
  • Skyline Products
  • Colorado Springs, CO

Job Description

Software Support Engineer

Colorado Springs, CO |  Full-Time Remote |  $58,000–$60,000

About PriceAdvantage

PriceAdvantage , a division of Skyline Products , is the leading provider of fuel price management software for the convenience store industry. Our solutions help fuel retailers gather competitive market data, optimize pricing strategies, and automate price changes from headquarters to the street—with confirmation feedback that closes the loop.

We combine the fast pace and impact of a startup with the stability of a financially strong, 50-year-old company . Learn more at .

Why This Role Matters

PriceAdvantage is experiencing rapid growth driven by strong demand for our proven commercial software. To support our expanding customer base, we’re adding a Software Support Engineer who enjoys solving problems, working directly with customers, and making an immediate impact.

This is a full-time, permanent role —not contract—and we are not in the defense industry .

What You’ll Do

  • Provide technical support for Windows-based software applications

  • Troubleshoot and resolve customer issues via phone and email

  • Manage and prioritize multiple support requests in a fast-paced environment

  • Collaborate with a small, agile team to deliver timely solutions

  • Help ensure a positive customer experience through clear communication and follow-up

What We’re Looking For

  • 1–2 years of experience in software product support , technical support, or a related role

  • Strong troubleshooting skills in Windows operating systems

  • Familiarity with Windows server environments

  • Excellent written and verbal communication skills

  • Ability to multitask and adapt in a growing organization

  • Ability to pass a background check and drug screen (including marijuana)

Compensation

$58,000–$60,000 annually

Benefits & Perks

  • Medical, Dental, and Vision insurance

  • 401(k) with company match

  • Life Insurance (Basic, Voluntary, and AD&D)

  • Paid Time Off (vacation, sick, personal, and company holidays)

  • Short-Term and Long-Term Disability

  • Training and professional development opportunities

Why Join PriceAdvantage?

  • Make an immediate impact on a growing software product

  • Work in a startup-like environment with real stability

  • Be recognized for your contributions

  • Grow your skills alongside a supportive, experienced team

Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.

Job Tags

Permanent employment, Full time, Temporary work, Immediate start, Remote work,

Similar Jobs

LA Quinta Tracy

Hotel Maintenance Technician Job at LA Quinta Tracy

Job Summary:We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff.... 

Trilyon, Inc.

Electronic Document Management System (EDMS) Job at Trilyon, Inc.

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, ...

tapouts

Freelance Illustrator (1-Week Project) Job at tapouts

Freelance Illustrator (1-Week Project) Timeline: 12 weeks Rate: $40$60/hour (1020 hours) Start: ASAP | Remote Scope: Design six two-sided collectible cards (2.5"3.5") for kids (ages 416). Each card features one tapouts mascot: Captain Confidence...

Schlumberger

Customer Advocate / Customer Service Representative Job at Schlumberger

FULL JOB DESCRIPTION : We are seeking a highly organized and motivated Customer Advocate / Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will...

Premier Health

CLINICAL TRIALS RESEARCH NURSE Job at Premier Health

 ...Position : Clinicals Trials Research Nurse Location : Upper Valley Medical Center Shift : Full Time/ 8:00 AM- 4:30 PM/ (80 hours per pay) The Research Nurse is responsible for providing expertise in the review and implementation of clinical trials for patients...