Job Description

Position: Clubhouse Director

(One of four Club Executive Staff reporting directly to the leadership of the Club Board)

Reports To: Chairman, Board of Directors

Spotsylvania Courthouse, VA 22551

About Fawn Lake Country Club

Founded in 2003, Fawn Lake Country Club is a premier, member-owned private club located within a beautiful 1,300-home gated residential community in Spotsylvania, Virginia. Known for its scenic setting, welcoming atmosphere, and strong sense of community, Fawn Lake offers an exceptional club lifestyle centered on golf, dining, tennis, and family-oriented social experiences.

The Club features an award-winning golf course, an active clubhouse with multiple dining and event spaces, and a vibrant calendar of member activities that emphasizes connection, tradition, and enjoyment. Fawn Lake’s culture is defined by warmth, approachability, and pride—members value consistency, quality service, and a staff team that genuinely cares about their experience.

Governed by an engaged Board of Directors of seven and supported by dedicated committees, the Club places high value on clear governance, professional management, and collaborative leadership. Fawn Lake is well-positioned for continued success and seeks leaders who embrace service excellence, teamwork, and continuous improvement. Fawn Lake is committed to securing a Clubhouse Director leader who will be supported and empowered to guide all operational clubhouse activities, facilities, finances, and immediate grounds that will result in a long tenure of leadership at the Club.

Club Specifics

• 795 Members; 235 Full Golf Members, 450 Social Members
• 63 is the average age of a member
• Operates six days per week, twelve months of the year
• $6 million in annual operating revenues
• $2.3 million in food & beverage revenues
• 23,000 rounds of golf annually
• 3 a la carte dining rooms, serviced by two kitchens
• 200-person capacity for private events
• 37 full-time staff members
• 130 total staff members during the 2025 peak season

Position Summary

The Clubhouse Director serves as a key member of Fawn Lake Country Club’s senior leadership team and is responsible for the day-to-day leadership and execution of all clubhouse operations. Reporting directly to the Chairman of the Board, this role oversees food & beverage, events, front-of-house operations, and member-facing service teams while partnering closely with other department leaders to deliver a seamless, high-quality member experience.

This leader will be visible, service-driven, and hands-on—setting the standard for hospitality excellence, staff engagement, and operational consistency. The Clubhouse Director plays a critical role in advancing the Club’s culture (members and staff working), supporting strategic initiatives, and ensuring that Fawn Lake’s traditions and standards are reflected in every member interaction.

Why This Opportunity

This is an outstanding opportunity for a service-oriented hospitality leader to play a meaningful role at a respected private club with a strong sense of community and pride. The Clubhouse Director at Fawn Lake Country Club will work closely with an engaged Chairman of the Board and leadership team, contributing directly to the Club’s culture, operational excellence, and long-term success.

Primary Responsibilities

          Leadership & Staff Development

• Serve as a visible, professional, and approachable leader within the clubhouse, modeling the Club’s service and cultural standards.
• Recruit, train, mentor, and develop a high-performing clubhouse team, including department managers and frontline staff.
• Foster a culture of accountability, teamwork, respect, and continuous improvement.
• Implement effective communication, training, and recognition programs to enhance engagement and retention.
• Lead regular departmental meetings and collaborate closely with peer department heads to ensure alignment and operational excellence.
• Supervise Executive Chef, service managers, Director of Accounting, and HR Director.
  

Executive & Governance Support

• Act as a trusted operational partner to the Chairman of the Board, leading the execution of the Club’s strategic objectives.
• Assist in implementing Board-approved policies, initiatives, and service standards.
• Prepare reports, operational insights, and recommendations related to clubhouse performance and member experience.
• Maintain strong communication and collaboration across leadership while respecting governance and management boundaries.

Member Experience

• Be a highly visible and approachable presence to members and guests, building relationships and reinforcing a welcoming, service-oriented culture.
• Ensure the consistent delivery of exceptional dining, event, and social experiences that align with Fawn Lake’s standards.
• Protect and promote the Club’s unique culture of community, respect, and enjoyment.
• Proactively address member feedback and concerns with professionalism, responsiveness, and discretion.
• Partner with committees and staff to enhance programming, events, and social offerings.
  

Financial & Business Management

• Assist in developing and managing departmental budgets in collaboration with the Controller and department leaders.
• Monitor financial performance for clubhouse operations, including cost controls, labor management, and revenue optimization.
• Support accurate forecasting, reporting, and fiscal stewardship.
• Identify opportunities for operational efficiencies and service enhancements through systems and process improvements.
  

Operations & Facilities

• Oversee daily clubhouse operations, ensuring smooth coordination among food & beverage, events, front desk, accounting, and related functions.
• Ensure clubhouse facilities consistently reflect the Club’s standards through cleanliness, maintenance, and presentation.
• Enforce service, safety, and operational standards in compliance with all applicable regulations.
• Lead teams in delivering seamless, polished service across all member touchpoints.
• Support innovative approaches to programming, communications, and member engagement.
  

Qualifications (Skills, Abilities & Knowledge)

• Progressive leadership and F&B experience in private clubs or luxury hospitality environments.
• Demonstrated success leading member-facing operations with a strong service orientation and attention to detail.
• Solid financial understanding, including budgeting, labor management, and operational reporting.
• Working knowledge of private club governance and professional management structures.
• Exceptional interpersonal, leadership, staff-development, and team-building skills.
• Strong written and verbal communication skills with polished executive presence.
• Proficiency in Microsoft Office and club management systems (POS, accounting, scheduling).
• Bachelor’s degree required; CMAA certifications (CCM, CCE) or advanced degree a plus.
  

Compensation & Benefits

• A competitive compensation package commensurate with experience and qualifications.
• Comprehensive benefits include health insurance, 401 (k) plan participation, and performance-based incentives.

          Physical Requirements

• Communicate clearly and effectively with members, guests, staff, and leadership.
• Move throughout all the clubhouse and Club property areas.
• Lift or move up to 25 pounds as needed.
• Work flexible hours, including evenings, weekends, and holidays, based on Club needs and 12-month operational calendar.

Please send resumes and cover letters (addressed to FLCC Search Committee) to:

Michael R. Stott, CCM, CCE

Partner at Triumph Group USA

443-690-2277

mstott@triumphgroupusa.com

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